Founded in 1998, Waterton Residential is a wholly owned subsidiary of Waterton Associates L.L.C. providing on-site management services for Waterton-owned multifamily assets and other select owners. We operate approximately 15,000 apartment homes in 34 communities in 12 states. With over 40 corporate associates and over 400 apartment management professionals nationwide, Waterton Residential can provide industry expertise in any market.
Headquarted in Chicago, IL with regional offices in DC, Dallas, Atlanta, and Southern California, Waterton Residential provides an array of services throughout the ownership life cycle of your multi-family asset: Acquisitions and Pre-Acquisition Due Diligence, Construction/Renovation Management, Ancillary Business Services, New Property Lease-up, Property Operations, Asset Management, as well as the specific needs of individual owners.
When you hire Waterton, we promise you five things:
- To treat your asset as we would our own.
- To give you a single point of contact, who is available 24/7 for any reason.
- You'll receive an experience-based strategic plan for maximizing the value of your asset.
- Thorough, detailed reporting the way you want, when you want.
- When problems do happen, we promise to own them. You may own the asset . . . but we own the problem. We jump in.
To complement our services, we also provide state-of-the-art systems to attract and retain the best personnel in the industry and to drive operating performance.
- Human Resource Information System to provide strategic end-to-end recruiting, payroll, and performance management
- On-line "Standards of Performance" to ensure consistency of operations throughout the company
- Web-based property management software to provide real-time access to operating data
- Revenue Management software system to drive value
- E-procurement and Budget Control system to facilitate purchasing, provide expense control, and manage operating spend
- Third party consolidated call center to effectively and efficiently respond to, route, and track leasing inquiries 24/7
- Preventive maintenance programs and state-of-the-art tool systems to care for and preserve your investment
Our experience consists of operating high rise and garden apartment communities, as well as value add investments. Today's economic environment provides a host of challenges to multifamily owners. We can help you. You may own the asset, but we own the problem . We jump in.
We invite you to meet our team and learn more aboutWaterton Asset StewardshipTM Services
For more information regarding our Asset Stewardship™ Services please contact:
Greg J. Lozinak
Office: 312-948-4550
glozinak@wallc.com
Mark H. Stern
Office: 312-948-4560
mstern@wallc.com